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Preparation Of An Induction

New users

  • Have a meeting with the facility staff

  • Complete and submit the registration form

  • Negotiate an induction day that is close to the start of formal imaging experiment 

  • Have your own sample from the project ready

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Registered users

  • Negotiate the induction day that is close to the start of formal imaging experiment 

  • Have your own sample of the project ready​​

General Information Of The Induction

The aim of the induction is to make sure that the trainee has enough background knowledge, confidence and correct experimental setup to conduct the experiment independently.

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The induction is usually lasted between 1.5 hours - 3 hours, depending on the complex of the microscope, experience of the trainee, and the setup of the research project. Users have practice time at the end of the session to refresh their memory.

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Induction is free of charge.

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Booking Regulations

Usage Charge

Booking
&
Charging

  • You are eligible to use a microscope only after you book it

  • If you can't finish the experiment within your booking slot and need extension, please book the extension first

  • If you cancel your booking, please forward the cancelling email from QReserve to all potential users

Booking Software

  • Booking software: ​

  • Username is the first part of the email address provided in the registration form

  • User has the privilege to manage his own account/booking 

  • Please email us If you need a training on how to use QReserve 

QReserve

  • Users are charge by the number of booking hours

  • External users are charged by the published TRAC rate. Internal users have a discount rate

  • External users pay in advance via a purchasing order

  • Internal users are charged regularly via grant code

  • The income will be used to cover staff salary, service contracts, facility consumables, system upgrade and repair

  • Summary of user booking hours will be sent to PI or group head upon request.

New User Sign Up

  • Microscope induction

  • Facility staff adds your name into the user list

  • Facility staff gives you permission to book the microscope you have trained to use

  • QReserve generates an automatic email prompt for a password.

Troubleshooting & Maintenance

Please contact the staff in Wolfson Centre if you experience any imaging problems 

Microscope Troubleshooting

  • If you find any problems and worries, please talk to a facility staff immediately

  • Majority of problems can be solved quickly on site

  • It is not your fault when a microscope stops working

Routine Microscope Maintenance

  • Routine Microscope Maintenance includes examination of microscope hardware and the regulation of image data

  • Hardware maintenance is conducted by trained facility staff, including functional check and microscope cleaning

  • Hardware maintenance is done every half a year on all microscopes that don't have service contract

  • Image data regulation is to monitor/relocate the amount of data in the local data drive 

Preventive Maintenance Contract

  • SP8, LSM880, Scan R, ScanR_Robot, Operetta CLS and Apotome have service contracts with corresponding manufacturers

  • Huygens Professional has maintenance contract until June 2027

  • Preventive Maintenance is scheduled once a year

  • A service contract usually covers troubleshooting via remote/site visit upon request  

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